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What Our Customers Say
Posted on Google
Lindsey Lee15 October 2026
When I moved into my new house I got estimates from several window companies. Universal windows was the nicest when they came to my house and had the lowest estimated price by far. When it came time to install the team was excellent. I would recommend them every time.Posted on Google
Brianna Gusman13 October 2026⭐⭐⭐⭐⭐ **An Absolutely Exceptional Experience From Start to Finish!** I genuinely cannot say enough wonderful things about Eugene and Universal Windows Direct of Atlanta! From start to finish, my experience has been nothing short of exceptional, and I could not be happier with the results! Eugene and his team took on a pretty extensive project at my home, replacing all of my windows and doors, as well as having a beautiful custom window framed out on the side of my house. Every aspect of the experience has been wonderful, and the transformation of my home speaks for itself! What truly sets Eugene apart is not just the quality of the work, but the people he surrounds himself with. Every single contractor he has brought into my home has been professional, knowledgeable, respectful, and an absolute pleasure to work with. That level of consistency is incredibly rare and speaks volumes about Eugene and the standards he holds for his business. It’s so refreshing to work with someone who genuinely cares about his customers, takes pride in his work, and makes you feel confident that your home is in good hands. Eugene has clearly built something special, and it shows in every person he works with and every detail of the experience. I am beyond thrilled with everything and would recommend Eugene and Universal Windows Direct of Atlanta to absolutely anyone without a second thought. Finding a business you can wholeheartedly trust is invaluable, and Eugene has earned every bit of my praise! **Thank you, Eugene, and your entire team, for going above and beyond. You have not only transformed my home but made the entire experience one I will gladly recommend to everyone I know!**Posted on Google
Alan Thompson25 September 2026Eugeniy and his team are awesome! Highly recommend!Posted on Google
Jennifer Arthur15 September 2026Do it! Give them a call and get an estimate, you’ll be shocked at the price and value. We’ve been putting off replacing our 20 year old windows thinking it would be 3x the price. The sales rep Charles was personable and thorough. Eugene, the owner came by the next day to double check measurements and quantities. They were true to their estimated installation time, and the crew was fast, clean, very good at their job- and got it all done in a single day.Posted on Google
clay douglas1 September 2026Excellent thorough work
Posted on Thumbtack
John Doe25 November 2025Verified
Eugene at Universal Windows Direct is excellent. Got all my 40 year old windows replaced in one day. Excellent customer service and follow up. Highly recommend, and Great price.Posted on Thumbtack
Faith Kerry8 November 2025I was not looking forward to having the windows on the front of my house replaced, knowing the amount of research that was looming to find a contractor with integrity, proper knowledge and reasonable pricing. Finding a contractor with one of these criteria is difficult -- all three, I thought, were impossible.I asked one contractor who came into my home what made the tint on the newer windows green -- he answered me, quite seriously, "the reflection of the green grass onto the windows!" Uh . . . "what if there's concrete in front of the windows," I asked. Crickets.After putting the project on the back burner for a few weeks, I did more research and came to Universal Windows Direct of Atlanta. No matter what review site I came to: the corporate site, Dale Cardwell (local Atlanta consumer advocate), or Yelp . . . I was left with the feeling that I would have to be an idiot to hire any other company for my project. Five star reviews across the board.Spoke to the company owner, Eugeniy. To say that he is thorough is a serious understatement.He sent Charlie to my home for a presentation. Charlie is probably the nicest, most thorough no-pressure salesperson I've ever met. He was intelligent about the product and the industry. He answered every question I asked satisfactorily.After I signed the contract, Eugeniy, himself, came out to measure my windows. As a company owner, Eugeniy is involved in every step of the process, assuring that no detail will be left unattended. He answers every phone call and text message immediately. There is no small customer. Everyone is treated as if their project is high priority.The day the windows were installed, Victor, Nivon and the other installer were professional in every way. They treated my home with respect, making sure there was no debris left anywhere -- inside or outside. Victor happily answered any question I had. No complaints! Beautiful job!Integrity, proper knowledge and extremely reasonable pricing -- thousands less than competitors! Prayers answered.Posted on Thumbtack
TERRY WHITE8 October 2025We used Universal Windows Direct of Atlanta for a new front door. I contacted Eugene after giving up on the previous building supply company I was trying to use, for terrible communication and follow-up. I saw all the positive reviews on Universal Windows and reached out to Eugene. He responded almost immediately and was exceptionally responsive throughout the entire process! From the time I contacted Eugene until the door was installed, took a total of two weeks (one week of which was consumed by the door be built to our specifications). The Universal Windows installation team was amazing - great job of removing our old door, getting the new one installed beautifully and completely cleaning up after themselves - all in the course of three hours! If you need a new door, don't want to pay exorbitant retail prices and want the job done quickly and professionally, I couldn't recommend Universal Windows Direct of Atlanta and Eugene any more highly!! Outstanding job from first contact to finish.Posted on Thumbtack
MaKaylah Hart2 October 2025It began with Charlie coming to the house to give a presentation of the windows. It ended with Charlie giving a presentation of the windows, doors and gutters. Charlie did an excellent job with his presentation. Afterwards, on the same day Eugeniy the owner came to the house to complete the transaction. They were both very professional and did exactly what they said they would do Eugeniys crew was timely and did an excellent job with installing the windows, gutters and doors. They also replaced the shutters. I highly recommend Universal Windows Direct of Atlanta for your home improvement. The windows and doors are efficient I will save money in the long run with your heating and cooling. Thank you so much Eugeniy and staff!!!! - Wes & SylestePosted on ThumbtackBarb Kepner29 September 2025Our house is 47 years old with original doors and windows that needed to be replaced. Our neighbor gave us an Universal Windows Direct business card and told us wed love their price, quality and service. We called Charlie who promptly took our call and set up an appointment that evening to give us an estimate.Charlie was very personable and knowledgeable and told us he would not replace windows that were stationary and still in decent shape. His demo of their window showed quality workmanship, easy cleaning and operating the window with one finger! The price was phenomenally lower than other quotes we had.We agreed to replace the worst windows and 1 door now and finish the rest in 3 to 6 months. Eugene came out the next day to measure and explain the process and 3 days later our new windows/door were installed. The installation team was on time, easy to work with, did beautiful workmanship, and cleaned everything!Eugene was great with communications of his arrival. He came out the next day to inspect the installation and gave valuable feedback on painting the caulking and certain areas of the door. He delivered superior customer service and went above and beyond to make sure we were happy with our windows and service.You dont get this kind of price, service and quality with many companies. Universal Windows deserves more than 5 stars! They are hands down the best!!
Posted on Yelp
Tyler H.6 June 2026Verified
Great communication, and fair pricing. Would recommend. From making the appointment to getting the job done I was impress with the teamPosted on Yelp
Angela B.18 March 2026We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation and their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.Posted on Yelp
jeff l.8 August 2025I reached out about a leaking window, and instead of trying to sell me an expensive repair, he came by, took a look, and told me it was an easy DIY fix that would cost almost nothing. Super honest and helpful - rare these days. I really appreciated the transparency and will definitely call him again if I need real work done. Highly recommend!Posted on YelpDaniel B.1 July 2025Truly excellent experience from beginning to end. Needed a full replacement of all windows in the house. Charlie came out and provided a very reasonable assessment and contributed to the aesthetic vision with recommendations drawing from his expertise. Landed on a fair price for the scope of work. A month later, the windows were received from the factory and ready to install. They came out and installed 16 windows in a day. Installation work was outstanding and my home was left very clean. The installation team was very good and efficient. Eugeniy oversaw the entire project, was very responsive and open about our options, and made sure that everything went well. Had them install a couple of doors too, and they went over and above expectations to ensure an optimal result within my budget constraints. Cannot speak highly enough of this business and all of the people involved. They are truly exceptional.Posted on Yelp
Iakov G.24 June 2025Eugene is the best. Great price, great service and dedication. I tried multiple suppliers/contractors and ultimately chose Universal Windows. Highly recommend.
Discover Our Journey So Far
We are a leading company dedicated to empowering individuals to achieve their dream homes.
Universal Windows Direct of Atlanta is a company that offers excellent customer service and installation services for high-quality replacement windows, siding, and doors in Atlanta, Georgia, and neighboring areas. We provide excellent warranties for all their products, including the Lifetime Plus Window Warranty that covers your windows for as long as you own your home, plus 30 more years for the next homeowner. This means that these windows are the last ones you will ever need.
The company has been in business since 2014 and was founded by Eugene Popov and his son, Hristian Popov, in Kennesaw, Georgia. We are a family-owned and local business committed to providing customers with the best value for their money while taking pride in their homes. We started this company to improve our home, especially the windows. We learned a lot about our home during this process and thought sharing this knowledge with our community would be helpful. We want to offer our customers the best products to help their homes last a lifetime. The company has received positive reviews from customers who appreciate their excellent service and attention to detail.
