Q: WILL THE REPLACEMENT WINDOWS BE INSTALLED FROM THE INSIDE OR OUTSIDE?
A: Our replacement windows are installed from both the inside and the outside. Every situation is different, and our expert installers will make a decision based on the most favorable outcome.
Q: HOW LONG WILL IT TAKE TO GET MY REPLACEMENT WINDOWS? HOW MUCH TIME SHOULD I ALLOW FOR THE INSTALLATION?
A: After the final measurements are taken, your replacement windows will usually arrive between 6-10 weeks due to covid-19. The average job will generally take a day, including cleanup and trim work.
Q: HOW CAN I PREPARE MY HOUSE FOR REPLACEMENT WINDOWS?
A: Please, clear the area where the window is to be installed. This includes curtains, blinds, security sensors, and any wall decorations. Also, please make sure the area is easily accessible by moving any furniture.
Q: WHAT TYPE OF WARRANTY IS AVAILABLE FOR MY WINDOWS?
A: Please check out our warranties page to see the warranties that are included with our windows.
Q: I NOTICED CONDENSATION ON THE EXTERIOR OF MY NEW WINDOWS. IS THIS NORMAL?
A: Yes. Our windows don’t let the warm air out. Thus, the outside pane will stay colder. It will dissipate when the weather changes. It’s entirely normal and there is nothing wrong with your window.
If anything, it shows how well your window is working to keep the good in and the bad out.
Q: HOW DO YOUR WINDOWS COMPARE IN PRICE TO NATIONAL BRANDS?
A: The windows we offer are reasonably priced and market competitive. Our windows are of the highest quality and a great investment. Along with our lifetime warranty, there’s no comparison.
Q: HOW DOES PRICING COMPARE TO OTHER NAME BRAND COMPETITORS?
A: No one can beat us in terms of warranty, durability, and longevity. We are the best value for price and quality.
Q: HOW EASY ARE YOUR WINDOWS TO CLEAN?
A: Our windows are incredibly easy to clean. Not only do the panes tilt in for convenient access, but our vinyl window frames can be cleaned with soap and water.
Q: WHAT IS BETTER, WOOD OR VINYL WINDOWS?
A: Sure, wood and vinyl windows may perform similarly when it comes to energy efficiency, but when you consider ease of installation, wood’s high maintenance requirements and the availability of rich, textured, realistic woodgrain laminates for vinyl windows, vinyl becomes the outstanding choice for several reasons.
Vinyl windows are low maintenance, provide excellent insulating value, beauty, and appearance of wood without the hassle of maintaining it. Furthermore, vinyl offers strength and durability, high-level resistance to rotting, corrosion, salt air, termites and air pollutants.
Q: WHICH WINDOWS BLOCK OUT THE MOST EXTERIOR NOISE?
A: Our superior triple pane windows are the best in the business. Triple pane windows will typically have U-factors that are about 20-30% better than a similar double pane window. That’s a pretty substantial improvement.
They will also have better SHGC ratings as they tend to have two surfaces coated with a low-e coating. These coatings will leave you with a lower visible transmission rating, meaning it will typically be darker in a home with triple pane windows.
Q: HOW DO I KNOW WHEN IT’S TIME TO REPLACE MY WINDOWS?
A: One of the first signs to look for is energy loss. If your utility bills are consistently becoming more expensive despite the weather and regular maintenance of your HVAC system, your windows likely need to be replaced.
Furthermore, drafts may signal that it’s time for replacement. If you notice a chill in the air during the winter months or air generally making its way between the frames, new window replacement is recommended.
You’ll also need to consider the age of the window and the condition of the frames.
Q: CAN I INSTALL MY OWN REPLACEMENT WINDOWS?
A: Yes, we can even deliver them to you! But attempting installation on your own can downgrade the performance of the window and void the included warranty. We have a crew of experienced, certified installers that install windows 365 days per year. Our installation team knows exactly how to install our windows to create an airtight seal to maximize energy efficiency.
Q: HOW DO I KNOW IF MY NEW WINDOWS ARE ENERGY EFFICIENT?
A: The best way to tell if your new windows are energy efficient is checking for an Energy Star certification. This shows that the windows have up-to-date technology in terms of energy savings, including argon gas, krypton gas, low-e glazing, and dual or triple pane glass.