Our Awesome Reviews

Universal Windows Direct of Atlanta • Kennesaw, GA 30144 • (770) 906-6666

Atlanta Customer Reviews

100's of 5-star reviews!

I'd recommend these good people without any reservation!

We wanted to add a new picture window to the side of the house, on the second floor. I did some research and called a few companies - most of them either don't cut out new windows anymore (due to the challenging nature of the work) or they'd only take it if it's a bigger job (3+, 5+ windows). It was down to Universal Windows and another company, and I ultimately went with UW because the owner Eugene sounded confident and experienced, and the price was very reasonable. After ordering the custom size window, the construction and installation was easy enough! A team of a few including the owner showed up and the construction lead Ezzy was very talented and experienced. The team was very caring - they took off their shoes before entering the house and cleaned well enough after the construction. They completed the job beautifully and efficiently - the window looked like it belonged to the house all along and was of high quality. I'd recommend these good people without any reservation.

Jesse L

Good company with good service!

Installation went smoothly and we are very happy with the quality of the windows. We replaced 30 of the original windows that were 20 years old. I needed to replace windows in two doors and Eugene picked up the replacement windows and he helped me install them. Good company with good service.

Ray Knapp

The windows are beautiful!

Eugeniy came out, took the measurements, and wrote up the contract. When the windows were ready to be installed, I got the call to schedule the installation and they were installed within the same week. The install was seamless and Eugeniy came out to inspect the work. The windows are beautiful. I am very happy with the work that was done and will definitely be using Universal Windows again!

E Edw

We are so happy that Eugeniy made our first big home improvement such a breeze!

We recently bought our first house and all of the windows desperately needed replacing, as all the seals were broken and we could barely see out of the windows at all. After getting a quote from another company for replacing around 20 windows, I picked my jaw up off the floor, and decided to reach out to Universal Windows Direct for a second opinion. I was pleasantly surprised that Eugeniy was able to stop by the same day and gave us a detailed quote for nearly $4,000 less. We were instantly at ease with his friendly demeanor and impressed with his knowledge and professionalism. We definitely made the right choice! His team worked quickly, was flexible with our schedule, and everyone was professional and respectful. Eugeniy came out to inspect afterwards and make sure any issues were corrected. We just got our new windows in this week and we absolutely love them!! We are so happy that Eugeniy made our first big home improvement such a breeze.

Amy Grizzle

I would recommend them to everyone, you will not be disappointed!

What an amazing job this crew has done. I am shocked at how it has changed the face of my home. It is truly beautiful and I could not be happier. Great exchange across the board, team did a splendid job and cleaned up everything along the way. I would recommend them to everyone, you will not be disappointed! Thank you!!!

Susanne Miller

Derell Pigram

I am please with Eugene's work!

I am pleased with Eugene's work. He was diligent and courteous, I would recommend Universal Windows for their professionalism.

Aura Johnson

Excellence is the word describing best the company's products and customer service!

We needed a new front door because our frame was rotted and they built us a new frame. Door and frame look fantastic! Will use again! Update as of 10/10/2020: UWDA just installed 14 new windows and some siding to my house. Excellence is the word describing best the company's products and customer service!

Val Kanchelov

You are nuts if you don't call Eugene!

I don't know where to start! Eugene was amazing with his ideas, knowledge and responsiveness. He came out to quote me for siding, windows and gutters. I had already received four other quotes but when he came, he asked so many questions others didn't that I hadn't even thought about. He broke everything down showing exactly how much each thing cost. He explained the quality of each of my choices like a pro. He sat with me and worked up the quote in front of me so no waiting around days or weeks for am email or call. I decided to go with Eugene based off his knowledge, professionalism and customer service, not because of pricing. I am normally a complete bargain shopper but when I met him, I knew I knew wouldnt have to worry about anything later down the road. Now to his crew.... Nicholas and his crew did the 24 windows and did beyond amazing. So kind, down to earth and super friendly. My son loved talking to him as he was working and was sad when they were done. I can't not recall the others names but they were all super friendly as well. The entire crew worked like a machine. Everyone knew exactly what they were doing. No one stopped to ask what's next or looked confused. Silence and completion! Next up were the vinyl crew. They came in the same way, machine working. Lastly was the gutter crew. They were very knowledgeable and perfectionist! Eugene came out several times to personally inspect each thing that was done. He is a perfectionist and was looking at details I would have never thought to look at. You are nuts if you don't call Eugene!! Definitely the best!!!

Jessica Cagle

It's like having a new house!

Eugenes team installed new siding and windows at our home. They did a great job, and any issues were dealt with. In fact at no charge they installed trim around our existing sliding door on the rear. The windows look and work great. It's like having a new house. And the house seems to be more energy efficient as well.

Georgia Hunter

Highly recommend this company!

Amazing service. Windows look terrific. Great value. Replaced 9 Windows and have already placed order for 8 more. Highly recommend this company.

Avril Gregory

The workers were very polite, efficient and did a great job!

We were very pleased how the windows were installed. The workers were very polite, efficient and did a great job! Would definitely would recommend them and use them again.

James Kennedy

Excellent from beginning to end thank you!

Henry Mac

The windows fit well, look great (he offered many options), and the crew did a nice job on the install!

We had a few windows that needed replacement due to wood rot, and Eugene came out right away to provide an estimate. The wood rot was so bad he even helped us cover the rotten area from the outside (second story window that didn't open) until the replacement could occur. The windows fit well, look great (he offered many options), and the crew did a nice job on the install. We are happy with the install and hope to work with Eugene and Universal windows in the future.

Jennifer Spangle

They should get 6 out of 5 stars!

I wish I had more windows just so I could hire them again! This company's most outstanding feature is the crew. The windows are wonderful, well made, easy to operate and have a great appearance from the street. The crew, however is something harder to describe. They weren't just polite and professional, they were extremely courteous, conscious of their surroundings, and cleaned up above and beyond afterwards. They should get 6 out of 5 stars!

Kathleen Glass

I definitely recommend Universal Windows Direct of Atlanta!

I am SO EXCITED with the outcome of my new sliding glass doors! Who knew it was possible to be THIS excited about the replacement of 3 sets of horrible, ancient sliding glass doors? Sending a HUGE THANK YOU to Universal Windows Direct of Atlanta. Two workman arrived about 8:30am, took about an hour for lunch and finished the job about 6pm. The guys were very professional, friendly, cleaned up along the way and there was no debris left behind from the job. If you are looking for a company to replace your windows, doors, siding or gutters, I definitely recommend Universal Windows Direct of Atlanta.

Greg Lewellen

Great business to hire to replace your windows!

Great business to hire to replace your windows. I would recommend them to anyone. Eugene and co. are skilled professionals that make the process easy and transparent. I'd request their services again in the future if it was necessary.

Clark Bergantinos

Great experience!

Great experience. Installers were punctual and expedient. Eugene was quite helpful with design suggestions. Very pleased with my purchase of having all 18 windows replaced. The aethesthic is amazing.

Tracie Medina

Thank you Eugeniy. Words can’t describe ❤️ Milton A!

I did the 3 estimate thing & still wasn’t satisfied with any of them. I decided to do each stage of my project separately(windows, siding & doors). I called Universal Windows b/c I thought that’s what they did. It was & more. Eugeniy did it all! His attention to detail was amazing . My house looks beautiful & the price was under budget! I do not know why anyone would consider any other contractor for exterior work on their home...I won’t! Thank you Eugeniy. Words can’t describe ❤️ Milton A.

Tyron Alston

Highly responsive and no games!

Great experience with Eugene and his team. Highly responsive and no games. His crew did a great job on the installation including clean up and replacing anything they moved.

Jeff Williams

Would Highly Recommend!

Great experience. Great service. Would highly recommend

J Renard

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