Our Awesome Reviews

Universal Windows Direct of Atlanta • Kennesaw, GA 30144 • (770) 906-6666

Atlanta Customer Reviews

I'd recommend these good people without any reservation!

We wanted to add a new picture window to the side of the house, on the second floor. I did some research and called a few companies - most of them either don't cut out new windows anymore (due to the challenging nature of the work) or they'd only take it if it's a bigger job (3+, 5+ windows). It was down to Universal Windows and another company, and I ultimately went with UW because the owner Eugene sounded confident and experienced, and the price was very reasonable. After ordering the custom size window, the construction and installation was easy enough! A team of a few including the owner showed up and the construction lead Ezzy was very talented and experienced. The team was very caring - they took off their shoes before entering the house and cleaned well enough after the construction. They completed the job beautifully and efficiently - the window looked like it belonged to the house all along and was of high quality. I'd recommend these good people without any reservation.

Jesse L

Good company with good service!

Installation went smoothly and we are very happy with the quality of the windows. We replaced 30 of the original windows that were 20 years old. I needed to replace windows in two doors and Eugene picked up the replacement windows and he helped me install them. Good company with good service.

Ray Knapp

Excellence is the word describing best the company's products and customer service!

We needed a new front door because our frame was rotted and they built us a new frame. Door and frame look fantastic! Will use again! Update as of 10/10/2020: UWDA just installed 14 new windows and some siding to my house. Excellence is the word describing best the company's products and customer service!

Val Kanchelov

You are nuts if you don't call Eugene!

I don't know where to start! Eugene was amazing with his ideas, knowledge and responsiveness. He came out to quote me for siding, windows and gutters. I had already received four other quotes but when he came, he asked so many questions others didn't that I hadn't even thought about. He broke everything down showing exactly how much each thing cost. He explained the quality of each of my choices like a pro. He sat with me and worked up the quote in front of me so no waiting around days or weeks for am email or call. I decided to go with Eugene based off his knowledge, professionalism and customer service, not because of pricing. I am normally a complete bargain shopper but when I met him, I knew I knew wouldnt have to worry about anything later down the road. Now to his crew.... Nicholas and his crew did the 24 windows and did beyond amazing. So kind, down to earth and super friendly. My son loved talking to him as he was working and was sad when they were done. I can't not recall the others names but they were all super friendly as well. The entire crew worked like a machine. Everyone knew exactly what they were doing. No one stopped to ask what's next or looked confused. Silence and completion! Next up were the vinyl crew. They came in the same way, machine working. Lastly was the gutter crew. They were very knowledgeable and perfectionist! Eugene came out several times to personally inspect each thing that was done. He is a perfectionist and was looking at details I would have never thought to look at. You are nuts if you don't call Eugene!! Definitely the best!!!

Jessica Cagle

They should get 6 out of 5 stars!

I wish I had more windows just so I could hire them again! This company's most outstanding feature is the crew. The windows are wonderful, well made, easy to operate and have a great appearance from the street. The crew, however is something harder to describe. They weren't just polite and professional, they were extremely courteous, conscious of their surroundings, and cleaned up above and beyond afterwards. They should get 6 out of 5 stars!

Kathleen Glass

I definitely recommend Universal Windows Direct of Atlanta!

I am SO EXCITED with the outcome of my new sliding glass doors! Who knew it was possible to be THIS excited about the replacement of 3 sets of horrible, ancient sliding glass doors? Sending a HUGE THANK YOU to Universal Windows Direct of Atlanta. Two workman arrived about 8:30am, took about an hour for lunch and finished the job about 6pm. The guys were very professional, friendly, cleaned up along the way and there was no debris left behind from the job. If you are looking for a company to replace your windows, doors, siding or gutters, I definitely recommend Universal Windows Direct of Atlanta.

Greg Lewellen