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EXCELLENT
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5.0.6
Based on 10 reviews
Posted on Angie's List Angie's List
Mark D. profile picture
Mark D.
16 October 2018
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
The installation went very well and turned out even better than expected. I had expected to get the exterior trim capped on all windows, but almost all of the windows already had PVC trim so they could leave the intricate edges exposed. One window was wood so they replaced the original trim with PVC to keep all windows the same. The crew spent all day at the house but minimized the time spent inside. They cleaned up after themselves when complete. I had already paid the bill when I noticed some minor problems with the install. I called Universal and a crew was back out within three days to make any corrections. I am very happy with the final installation.
Posted on Angie's List Angie's List
Lisa S. profile picture
Lisa S.
28 June 2018
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Eugene and the Universal Windows crew did an excellent job with our window replacements. After interviewing a few different companies to replace our entire home, I found Eugene to be the most helpful and reasonable. He made some great design suggestions that I had not previously considered that turned out to be fantastic improvements to the exterior of our home. The install crew was also super friendly and did a great job. I highly recommend the Universal Windows team!
Posted on Angie's List Angie's List
Leo D. profile picture
Leo D.
13 July 2017
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent. Eugine and his guys were professional from start to finish. Showed up on time, worked hard, and left my place immaculate. Will use again. I interviewed about 10 companies. UWD's proposal was the most thorough. Great value for the price. I highly recommend.
Posted on Angie's List Angie's List
Jacqueline W. profile picture
Jacqueline W.
17 May 2017
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
We solicited quotes/presentations from 3 window companies with similar products to replace 20 windows in our 25 year old house. Eugene worked with us to provide a competitive bid from Universal Windows Direct and earned our business. They did a great job from start to finish with communication, installation process and follow-up after job completion. Eugene (the owner) came by and personally checked every window to make sure everything functioned properly and to make sure we were happy with their work. The house is much quieter with the new windows and more energy efficient as well. We are pleased with Universal Windows Direct and will definitely recommend them to others.
Posted on Angie's List Angie's List
Ken M. profile picture
Ken M.
27 March 2017
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Very good customer service. From salesman to installer to office manager. Excellent quality windows, very happy with final results. Highly recommended.
EXCELLENT
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5.0.6
Based on 10 reviews
Posted on Angie's List Angie's List
Mark D. profile picture
Mark D.
16 October 2018
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
The installation went very well and turned out even better than expected. I had expected to get the exterior trim capped on all windows, but almost all of the windows already had PVC trim so they could leave the intricate edges exposed. One window was wood so they replaced the original trim with PVC to keep all windows the same. The crew spent all day at the house but minimized the time spent inside. They cleaned up after themselves when complete. I had already paid the bill when I noticed some minor problems with the install. I called Universal and a crew was back out within three days to make any corrections. I am very happy with the final installation.
Posted on Angie's List Angie's List
Lisa S. profile picture
Lisa S.
28 June 2018
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Eugene and the Universal Windows crew did an excellent job with our window replacements. After interviewing a few different companies to replace our entire home, I found Eugene to be the most helpful and reasonable. He made some great design suggestions that I had not previously considered that turned out to be fantastic improvements to the exterior of our home. The install crew was also super friendly and did a great job. I highly recommend the Universal Windows team!
Posted on Angie's List Angie's List
Leo D. profile picture
Leo D.
13 July 2017
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Excellent. Eugine and his guys were professional from start to finish. Showed up on time, worked hard, and left my place immaculate. Will use again. I interviewed about 10 companies. UWD's proposal was the most thorough. Great value for the price. I highly recommend.
Posted on Angie's List Angie's List
Jacqueline W. profile picture
Jacqueline W.
17 May 2017
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
We solicited quotes/presentations from 3 window companies with similar products to replace 20 windows in our 25 year old house. Eugene worked with us to provide a competitive bid from Universal Windows Direct and earned our business. They did a great job from start to finish with communication, installation process and follow-up after job completion. Eugene (the owner) came by and personally checked every window to make sure everything functioned properly and to make sure we were happy with their work. The house is much quieter with the new windows and more energy efficient as well. We are pleased with Universal Windows Direct and will definitely recommend them to others.
Posted on Angie's List Angie's List
Ken M. profile picture
Ken M.
27 March 2017
AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
Very good customer service. From salesman to installer to office manager. Excellent quality windows, very happy with final results. Highly recommended.

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